1.Who we are.
1.1.”THE EVENT PASS”.
Welcome to “THE EVENT PASS”! “THE EVENT PASS” is a ticketing and registration platform dedicated to bringing the world together. Through our platform, mobile apps and services, we enable people to create, discover, share and register for events.
“THE EVENT PASS” is a FARYA TECHNOLOGY product. Features and offerings are available online through mobile applications, webpages, application programming interfaces, and subdomains (“Applications”). All referred to as “FARYA TECHNOLOGY Properties”.
2.Our Privacy Statement.
3.Personal Data That We Collect.
When you use or interact with us through the Services, we may collect Personal Data. Sometimes this will be on our own behalf and other times this will be on behalf of an Organizer using our Services to run an event.
3.1.Information Collected from All Users.
Information you provide to us: For all Users we collect Personal Data when you voluntarily provide such information to the Services, such as when you register for access to the Services, contact us with inquiries, respond to one of our surveys or browse or use certain parts of the Services. The Personal Data we may collect includes without limitation your name, address, email address and any other information that you choose to provide and/or that enables Users to be personally identified.
When you register for the Services or otherwise submit Personal Data to us, we may associate other Non-Personal Data (including Non-Personal Data we collect from third parties) with your Personal Data. At such instance, we will treat any such combined data as your Personal Data until such time as it can no longer be associated with you or used to identify you.
3.2.Information Collected from Organizers.
If you are an Organizer, we will collect additional Personal Data from you.
Information you provide to us: In some cases, we may collect your credit card information (e.g., your credit card number and expiration date, billing address, etc.), some of which may constitute Personal Data, to secure certain payments. In addition, if you use our payment processing services, we will collect financial information from you (e.g., your bank account information or an address to send checks) as necessary to facilitate payments and information required for tax purposes (e.g., your taxpayer identification number).
Information we obtain from other sources: We may also collect or receive Personal Data including your name, email address and other contact information from third party sources, such as others organizers, third party websites and marketing partners, your bank, our payment processing partners and credit reporting agencies.
3.3.Information Collected from Consumers.
If you are a Consumer, we will collect additional Personal Data from you, sometimes for our own purposes and other times on behalf of an Organizer.
Information you provide via “THE EVENT PASS” Services or Applications: If you register for a paid event, you will provide financial information (e.g., your credit card number and expiration date, billing address, etc.) some of which may constitute Personal Data. “THE EVENT PASS” does not control the Personal Data that the organizers collect. When you register for, or otherwise provide information to “THE EVENT PASS” in conjunction with an Organizer event or activity, whether that information is yours or a third party’s, in connection with a purchase, registration, or transfer, that Organizer will receive and may use the information you provide.
Information we obtain from other sources: We may also collect or receive Personal Data from third party sources, such as Organizers, other Consumers, social media or other third-party integrations, your credit card issuing bank, our payment processing partners or other third parties.
4.How We Use Your Personal Data.
If you provide Personal Data for a certain purpose, we may use the Personal Data in connection with the purpose for which it was provided. For instance, if you contact us by e-mail, we will use the Personal Data you provide to answer your question or resolve your problem and will respond to the email address where the contact came from.
4.2.Access and Use.
If you provide Personal Data in order to obtain access to or use of the Services or any functionality thereof, we will use your Personal Data to provide you with access to or use of the Services or functionality and to analyze your use of such Services or functionality. For instance, if you supply Personal Data relating to your identity or qualifications to use certain parts of the Services, we will use that information to make a decision as to granting you access to use such Services and to assess your ongoing qualification to use such Services.
4.3.Internal Business Purposes.
We may use your Personal Data for internal business purposes, including without limitation, to help us improve the content and functionality of the Services, understand better our Users, improve the Services, protect against, identify or address wrongdoing, enforce our Terms of Service, manage your account and provide you with customer service, and generally manage the Services and our business.
We may use your Personal Data for our marketing and advertising purposes, including (without limitation) by email, SMS marketing, display media, and targeting other devices (such as tablets, mobile devices and televisions). We do this in order to inform you about services or events we believe might be interesting for you, develop promotional or marketing materials and display “THE EVENT PASS” or event-related content and advertising on or off the Services that we believe might be of interest to you.
You may see advertisements for our Services (or our Organizer’s events) on third party websites, including on social media platforms. Where you see an advertisement on a third-party website or social media platform, this may be because we engaged the third party or social media platform to show this advertisement to our Users, or to others who have similar attributes to our Users. In some cases, this involves sharing your email address or other contact details with the third party or social media platform so that they can identify you as one of our Users, or identify other individuals with similar attributes to you in order to show them advertisements for our Services (or for our Organizer’s events). If you no longer want your Personal Data to be used for these purposes, please contact us at firstname.lastname@example.org.
We allow Organizers to use our email tools to contact Consumers for their current and past events, so you may receive emails from our system that originate with such Organizers and that we send on their behalf. If you registered for an event on the Services, your email address is available to that Organizer. However, Organizers may also import the email addresses they have from external sources and send communications through the Services to those email addresses, and we will deliver those communications to those email addresses on the Organizer’s behalf. The Organizer and not “THE EVENT PASS” is responsible for sending these emails.
4.6.Use of Interest-Based Data.
We sometimes make inferences about the type of events or activities you may be interested in. We may use these inferences to help target advertising or customize recommendations to you, including on behalf of Organizers. We may do this on an aggregated or generalized basis. For instance, we may determine that our users who attend many comedy events also often attend or show interest in endurance-related events or content. We may direct (or assist in directing) content or recommendations related to both comedy and endurance to those Users.
4.8.Aggregated Personal Data.
5.How We Disclose and Transfer Your Personal Data.
5.3.Parent Companies, Subsidiaries and Affiliates.
5.4.Agents, Consultants and Service Providers.
We may share your Personal Data with our contractors and service providers who process Personal Data on behalf of “THE EVENT PASS” to perform certain business-related functions. These companies include our marketing agencies, online advertising providers, data enhancement and data services providers, database service providers, backup and disaster recovery service providers, email service providers, payment processing partners, customer support, tech support, hosting companies and others. When we engage another company to perform such functions, we may provide them with information, including Personal Data, in connection with their performance of such functions.
When you purchase tickets to, register for, transfer an event ticket or registration to another person, enter a contest, or otherwise input your Personal Data (such as through a web form), or otherwise communicate with an Organizer, or participate in an Organizer or Organizer event or activity, that Organizer will receive the information you provide, including your Personal Data, and where a ticket or registration is transferred, the Personal Data of the transferee as well. Other third parties that are involved in or on whose behalf an event or activity is promoted, may receive that Personal Data as well.
We may disclose your Personal Data if required to do so by law in order to (for example) respond to a subpoena or request from law enforcement, a court or a government agency (including in response to public authorities to meet national security or law enforcement requirements), or in the good faith belief that such action is necessary to comply with a legal obligation, protect or defend our rights, interests or property or that of third parties, prevent or investigate possible wrongdoing in connection with the Services, act in urgent circumstances to protect the personal safety of Users of the Services or the public, or protect against legal liability.
6.How We Store Your Personal Data.
7.How You Can Access, Update, Correct or Delete Your Personal Data.
If you are a registered User, you can exercise these rights by logging in and visiting the “Profile” page.
If a Consumer initiates a data deletion request, “THE EVENT PASS” is authorized to delete or anonymize Personal Data of the requesting Consumer from the Services even if that means removing its availability to the Organizer through the Services. However, if you are a Consumer, you need to understand that even if “THE EVENT PASS” deletes or anonymizes your Personal Data upon your request or pursuant to this Policy, your Personal Data may still be available in the Organizer’s own databases if transmitted to the Organizer prior to “THE EVENT PASS” receiving or taking action on any deletion or anonymization activity.
We will consider and respond to all requests in accordance with applicable law.
8.How Long We Retain Your Personal Data.
We may retain your Personal Data if you are registered to use the Services. You may close your account by contacting us at email@example.com. However, we may retain Personal Data for an additional period as is permitted or required under applicable laws. Even if we delete your Personal Data it may persist on backup or archival media for an additional period for legal, tax or regulatory reasons or for legitimate and lawful business purposes.
You have several choices available when it comes to your Personal Data:
9.1.Limit the Personal Data You Provide.
If you choose not to provide any Personal Data, you may not be able to use certain functionality of the Services. For instance, in order to buy tickets as a Consumer, your name and email address will be required by the Organizer.
9.2.Opt Out from Electronic Communications.
(a) Marketing Communications.
Where it is in accordance with your marketing preferences, we may send you electronic communications marketing or advertising the Services themselves or events on the Services, to the extent you have registered for the Services or purchased a ticket and/or registration to an event listed on the Services. You can also “opt out” of receiving these electronic communications by clicking on the “Unsubscribe” link at the bottom of any such electronic communication.
(b) Organizer-initiated Communications.
Organizers may use our email tools to send electronic communications to those on their email subscription lists, including Consumers who have registered for their events on the Services in the past. Although these electronic communications are sent through our system, “THE EVENT PASS” does not determine the content or the recipients of these electronic communications. Organizers are required to use our email tools only in accordance with all applicable laws. “THE EVENT PASS” provides an “Unsubscribe” link on each of these emails, which allows recipients to “opt out” of electronic communications from the Organizer.
(c) Transactional or Responsive Communications.
Certain electronic communications from “THE EVENT PASS” are responsive to your requests. For instance, if you are a Consumer, we must email you your ticket or registration on behalf of the Organizer when you purchase such ticket or registration. Notwithstanding any unsubscribe election that you have made, you will still receive these transactional or responsive emails. You can stop receiving these types of emails only by contacting us at firstname.lastname@example.org. By electing to stop receiving all electronic communications from us or through our system, you will no longer receive any updates on events you have created (including payout issues) or on events you are registered to attend (including emails with your tickets). We do not recommend that you do this unless you plan to no longer use the Services, are not currently registered for an event, are not currently organizing an event, and will have no need to receive further communications from us or through our system.
9.3. Do Not Track.
We currently do not participate in any “Do Not Track” frameworks that would allow us to respond to signals or other mechanisms from you regarding the collection of your Personal Data.
10.1. Personal Data Provided to Others.
10.2. Third Party Links.
11. Children – Children’s Online Privacy Protection Act.